Feb 2, 2022
Occasional success in sales is easy; it’s consistent excellence that is much harder and, without it, one month’s gains are wiped out by the next month’s losses. Consistency – and the confidence it breeds – comes from process, structure...
Jan 12, 2022
What is Emotional Intelligence? Emotional intelligence is the ability to manage your own emotions well and to communicate effectively with others, enabling good relations and minimising conflict. There are different opinions on how many elements are involved – ranging...
Dec 20, 2021
What is telesales training? Sometimes called telemarketing training, sales call training or phone sales training, telesales training is, simply, a programme of learning to help people generate sales over the phone. Telesales itself is one of the most important...
Oct 8, 2021
Salespeople are made, not born. However, 5 qualities give you a higher chance of success. 1. CURIOSITY “I’m not a good listener” is one of my least favourite phrases in life; it’s ludicrous and, often, a sign of self-obsession. Good listening starts with a sense of...
Sep 20, 2021
Water conservation and washroom specialists HSG UK have been helping companies to better, cleaner and more cost-effective washrooms since 2007. With a team of qualified in-house plumbers and a Queen’s Award-winning product, this family-run company based in Derby has a... 